Privacy Policy

This Privacy Policy governs the collection, processing, use and protection of data provided by users and customers (consumers) of products and services purchased on the website www.invictawatch.eu (hereinafter, the “Website”).

1. Data Controller

The entity responsible for processing the personal data collected through the website www.invictawatch.eu :

INVICTA RETAIL SPAIN, SL
NIF: B10695336
Registered office: Paseo de Gracia nº 118, Principal, 08008 Barcelona (Spain)
Contact email: info@invictawatch.eu
Telephone: (+34) 91 484 80 00

2. Purposes of the processing

INVICTA will process personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), for the following purposes:

2.1. Purchasing management and service provision

Includes:

  • user account management,
  • order processing,
  • payment and billing,
  • logistics and delivery,
  • customer service,
  • management of returns, warranties and after-sales service (including repairs).

2.2. Website Security and Fraud Prevention

Technical control to ensure the security of the Website and operations.

2.3. Commercial communications (marketing)

Sending newsletters, promotions and news from INVICTA, by electronic or telephone means, only with prior consent or when there is a prior contractual relationship covered by art. 21.2 LSSI.

2.4. Basic Profiling

Personalization of communications and reminders (e.g., abandoned cart).
No automated decisions with legal effects will be made.

2.5. Web analytics and cookies

Managed in accordance with the Cookie Policy and the consent settings panel.

3. Data subject to processing

Depending on your use of the Website, we may process:

  • Identification and contact information

  • Shipping/Billing Address

  • Order, return and repair information

  • Payment token (the card is never stored)

  • Technical browsing data (IP, identifiers, device, Site usage)

  • Preferences and activity in commercial communications (if you have given consent)

4. Legal basis (legitimacy)

  • Contract execution: management of purchases, shipments, warranties and customer service.

  • Legal obligation: tax, accounting and consumer regulations.

  • Consent: commercial communications, profiling and non-technical cookies.

  • Legitimate interest: Website security, fraud prevention and service improvement.

5. Recipients and those in charge

Your data may be processed by providers necessary for the activity:

  • Shopify (ecommerce platform)
  • Hosting services
  • Courier and logistics companies
  • Payment gateways (Shopify Payments, PayPal, Klarna)
  • Email and CRM services
  • Official technical service for repairs

These providers act as contract data processors and may make international transfers (mainly to Canada and the USA) through Standard Contractual Clauses or equivalent safeguards.

No data is sold to third parties.

6. User rights

You can exercise your rights of access, rectification, erasure, objection, limitation, portability and withdrawal of consent by writing to:

Email: info@invictawatch.eu

or by mail to the address indicated by the responsible party: Paseo de Gracia nº 118, Principal, 08008 Barcelona (Spain)

You must include your name, surname and an identification document when necessary.

In case of disagreement, you can contact the Spanish Data Protection Agency (AEPD) : www.aepd.es

7. Storage periods

  • Purchase and repair data: while a contractual relationship exists + legal limitation periods.
  • Billing information: 6 years.
  • Commercial communications: until you withdraw your consent.
  • Cookies: according to the timeframes indicated in the Cookies Policy.

8. Minors

This Site is intended for users aged 18 and over . Minors are not authorized to use our services or submit personal data. The Owner is not responsible for any consequences arising from non-compliance with this clause.

9. Security

We apply appropriate technical and organizational measures to protect data, including encryption in communications and secure environments provided by technology providers.

10. Cookies

The use of cookies is described in detail in the Cookie Policy , where the user can:

  • See full information
  • accept or reject categories
  • modify your consent at any time

11. External links

The Website may include links to third-party sites. INVICTA is not responsible for their privacy policies. It is recommended that you review them before providing personal data.

12. Changes to the Privacy Policy

INVICTA may update this Policy to reflect legal, technical, or service provision changes.
When the modification is significant, the user will be notified by email or prominent notice on the Website.

Last updated: 27/11/2025